Introduction
Welcome to Alpha Sand’s Refund and Return Policy Page! At Alpha Sand, we are truly committed to delivering high-quality products and ensuring customer satisfaction. We understand that there might be times when the customer is not satisfied with the products. However we only offer a refund policy before the products are delivered, any sort of refund won’t be made once the product is unloaded.
We value transparency, and we want to ensure you have all the details about how we handle refunds. Please read our refund policy before making the purchase.
Our Refund Conditions:
At Alpha Sand, customer satisfaction is our first priority. Here are some key points of our refund policy.
No Refunds After Delivery:
Unfortunately, once the product is delivered, we do not entertain refund requests. This policy is in place to maintain fairness and clarity in our transactions.
Pre-Delivery Inspection:
We strongly request our customers to thoroughly check the products that are getting delivered for any sort of discrepancies or issues before initiating the unloading process. This proactive step ensures that any concerns or issues are identified before the unloading process begins.
Advance Payments:
If you have made an advance payment, you must submit your refund request before the unloading process begins. We sincerely thank you for your understanding in this matter.
Contacting Customer Service:
If you discover any sort of issues or have concerns about the product that is being delivered, Our support team is here to help you immediately at [email protected] for prompt assistance.
How to Reach Us:
If you have any questions or concerns about our refund policy, feel free to reach out to us. We’re just a message or call away!
Thank you for Choosing Alpha Sand Products:
We heartily appreciate your trust in Alpha Sand for your construction material needs. We are committed to providing quality products and services to our customers.
Important Notice:
This refund policy is effective from 01-06-2023 and is subject to change without prior notice. Please refer to our website for the most up-to-date information.
Thank you for taking the time to familiarize yourself with the Alpha Sand refund policy. We value your business, and we are here to make your experience as hassle-free as possible. Our support team will be glad to assist you if you have any further questions or require clarification. Customer satisfaction is our first priority!
